Describes the skills and techniques necessary for salespeople to build a telephone relationship with their customers that will develop customer rather than product oriented sales...
|Title||:||Selling by Phone: How to Reach and Sell Customers in the Nineties|
|Publisher||:||McGraw Hill first edition Later Printing edition June 1, 1992|
|Number of Pages||:||275 pages|
|File Size||:||691 KB|
|Status||:||Available For Download|
|Last checked||:||21 Minutes ago!|
Selling by Phone: How to Reach and Sell Customers in the Nineties Reviews
This book will tell you all you need to know in order to sell.. This book will make a sales person out of anyone interested in succeeding in the cutthroat business of coldcalling..
I first read this book when I entered the tele-sales field in 1995 and consider myself quite fortunate for it. Not only does the book address telephone sales, but it is really geared towards consultative sales. The treatment of sales content and phone techniques is very rudimentary, so it is definitely a lot more appropriate for entry level sales reps. I am sure this book contributed to my own success and I that is why I am recommending it be used as a training guide now that I am in sales management.
Simply an excellent book.. Teaches you all you need to know about sales.
If you're a commissioned sales rep calling outbound biz to biz, this book is NOT for you. Nothing new or original here. I suggest you read books by Art Sobczak, Bly or one of the best books ever written on the subject. Telesales Tips From The Trenches by Joe Catal
It's obvious that the reader with "nothing new here" comment did not read the book, it doesent stress chit chat at all, read this book, apply it, and become respected in the art of selling, not in the art of telling.